How can I change my password?
To change your password, click on your log in name to get to the "your account information" page. At the bottom of the page click the link to change your password.

How do I edit my address/ phone number information?
To change your address or contact information, click on click on your log in name tab at the top of the site to get to the "your account information" page - Then edit your Profile.

How Do I manage My Account Information?
To access member account information please follow these steps:
Login to Jewellerymodel.com
On the top toolbar click your sign in name.

How can I retrieve my password and/or member name?
If you cannot remember what your password or member name is, please follow this linkand enter in the requested information. You will receive an email with your new password. You can change this received password to your preferred password after you have logged in with the new password by going to "change password" at this link.

What do I do when my member name or password don't work?
If your browser stays at the main welcoming screen after attempting to login, please ensure your system clock (date/time/year) is correct.

If you are re-directed to a login error page, make sure your caps lock is off since your password and member name are case sensitive. Also, check your cookie settings to ensure they are on a medium privacy level and clear all cookies and cache in your browser.

If you are still re-directed, please try resetting your password. If this doesn't resolve the issue contact us.

How do I manage/change My Membership?

• Login to www.jewellerymodel.com
• On the top toolbar click your sign in name
• In My Account Information click "Upgrade Your Membership"